Refund & Cancellation Policy

Effective date: October 9, 2026 · Operator: Chesapeake Commerce LLC, 9 Ramsdell Ct, Gaithersburg, MD 20878 · Contact: contact form

This policy applies to paid services on txserverfinder.com. Basic listings are always free.

1. Monthly listings (Featured — one county, Featured — statewide)

• Cancel anytime. Cancel in our Stripe billing portal at https://billing.stripe.com/p/login/00w4gBeiq19y16Ue0Sasg00. Sign in with the email you used at checkout; the portal also lets you update your card and download invoices. You can also ask us to cancel through our contact form. Cancellation takes effect at the end of the current paid month. Your featured placement stays live until then, and you will not be charged again.
• No partial-month refunds. We don’t refund or pro-rate the unused part of a month after cancellation, except as described below.
• 7-day refund on your first charge. If you’re not satisfied, ask for a refund within 7 days of the first charge for a new subscription and we will refund that first charge in full. The placement then ends. This applies once per server; later monthly renewals are not covered.
• No verification or no slot. If we can’t verify an Active certification, or the county you chose already has 3 featured servers and you don’t want another county, we refund in full.
• Our errors. If we fail to show a paid placement for reasons within our control, we will credit or refund the affected period.
• Certification no longer Active. If a weekly check shows your certification is no longer Active, we pause the placement. If it is restored, the placement resumes. If not, we cancel before the next renewal and do not charge you again. We do not refund the month already in progress.

2. Job posts ($49, one-time)

• Not published: full refund. If we decline to publish a job post, or can’t verify a certification number given at checkout, we refund it in full.
• Published: no refund. Once a job post has been published, it is non-refundable.

3. How to request a refund

Use our contact form with the email address used at checkout and your Stripe receipt number. Approved refunds go to the original payment method through Stripe, usually within 5–10 business days depending on your bank.

4. Price changes

We will notify active subscribers at least 14 days before a price change, which takes effect from the next billing period. You can cancel before it applies.

5. Chargebacks

Please contact us first; we resolve most billing issues quickly. Filing a chargeback may pause the paid placement while it is reviewed.

6. Governing law

This policy is part of our Terms of Use and is governed by the laws of the State of Texas.